Inbound Services

Springboard provides the functionality for you to manage your DDI/Access Number range by your Suppliers and Customers, enabling you to build different Classes and assign multiple rate bands. Different time-zones setting may be recorded against the different Classes

Supplier Invoice Reconciliation

Reconcile your supplier invoices down to DDI level. CDR Extract provided for timely dispute resolution

Customer Invoicing

Springboard gives you the ability to generate invoices formatted as required with your logo, in either an Excel or PDF format and email these according to your billing requirements, directly to your customers on a weekly, monthly or ad-hoc basis

Gross Profit

Springboard takes into account all factors such as carrier rates, time of day, time zone, time band and any minimum charges and resolves against your customer to give you 100% accurate GP figures to help you manage your profitability on a single DDI, a class, or customer

Customer Portal

Springboard provides your customers with a portal which allows them to see their rates by Access Number, issued by you. Sales figures and expected invoice amounts. Access to download their invoices and billed CDRs

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