Minutes reporting is an important part of any solution and all reports have graphical functionality, enabling users to analyse figures graphically. All reports are easily exported.
- Near real time reporting ensures informed decisions.
- Drill down functionality can be broken down per hour.
- View reports by Customer, Supplier, Inbound Country, DDI Class or DDI Number.
It has always remained vital to minimize leakage or missed traffic, avoid this with Springboards Unprocessed Report.
- Reports provided at Summary and Daily levels.
- View your information at Ingress or Egress levels.
Whether to troubleshoot or manage disputes, CDR Extract allows full exports of CDR Records. With a wide range of filter options available, finding specific calls is made simple. Custom extracts allow for only the required fields to be populated.
Further refine filter options by;
- Connected, Failed or All CDRs
- Customer, Supplier or Both
- CLI, DNIS, Call Durations
Springboard provides a number of standard alerts/notifications covering the various different areas of the system as well as more specific, user configurable monitoring and alarming.
- Configure specific users to receive each alert, group email addresses supported.
- Alerting is provided for, but not limited to, the following: traffic quality, benchmarking, balance monitoring, loss making destinations and rate changes.
- Configure alerts at various frequencies, day/s of week or time of day.
- Configure Alerts for single or multiple users.