Minutes reporting is an important part of any solution and all reports have graphical functionality, enabling users to analyse figures graphically. All reports are easily exported.

  • Near real time reporting ensures informed decisions.
  • Drill down functionality can be broken down per hour.
  • View reports by Customer, Supplier, Inbound Country, DDI Class or DDI Number.

It has always remained vital to minimize leakage or missed traffic, avoid this with Springboards Unprocessed Report.  

  • ​Reports provided at Summary and Daily levels.
  • View your information at Ingress or Egress levels.

Whether to troubleshoot or manage disputes, CDR Extract allows full exports of CDR Records. With a wide range of filter options available, finding specific calls is made simple. Custom extracts allow for only the required fields to be populated.

Further refine filter options by;

  • Connected, Failed or All CDRs
  • Customer, Supplier or Both
  • CLI, DNIS, Call Durations

Springboard provides a number of standard alerts/notifications covering the various different areas of the system as well as more specific, user configurable monitoring and alarming.

  • Configure specific users to receive each alert, group email addresses supported.
  • Alerting is provided for, but not limited to, the following: traffic quality, benchmarking, balance monitoring, loss making destinations and rate changes.
  • Configure alerts at various frequencies, day/s of week or time of day.
  • Configure Alerts for single or multiple users.