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Springboard and XConnect Partner to Validate Voice Traffic and Prevent Surcharges

Updated: Mar 30

Springboard is enabling customers to identify and minimise revenue leakage using XConnect’s numbering intelligence solutions.

London, UK, 29 November 2022 – Springboard, a provider of business intelligence solutions for the telecoms industry, has partnered with XConnect, a Somos Company, the supplier of world-class numbering intelligence solutions, to deploy XConnect’s Global Number Range and Status Live services. XConnect’s comprehensive network and subscriber information will enable Springboard to highlight number discrepancies in real time and support customers in resolving issues rapidly to ensure stable margins.

With XConnect’s GNR service, Springboard can protect customers against Origin Based Rating (OBR) surcharges. Precise and reliable A and B number intelligence will give Springboard’s customers the power to manage their surcharges, access more transparent billing and the agility, visibility, and intelligence to maintain and grow margins.

“Service providers need flexible and robust billing and analysis tools in order to make decisions that best secure their revenue streams and reduce shock costs. Better visibility is a key part of that, and that’s exactly what Springboard is providing with XConnect’s solution,” said Andrew Whitelaw, Founder and CEO at Springboard. “By adopting XConnect’s GNR service, we’re not only increasing our portfolio for new customers, but also enhancing what we offer our existing and loyal users. We are continually evolving our platform to meet our customer's needs and our partnership with XConnect is the next step in doing that.”

Springboard is also deploying XConnect’s Status Live solution to strengthen its number validation efforts. Status Live provides accurate insights into whether a number is active and reachable and performs telephone number validation to accurately deliver voice and messaging traffic.

“Across Europe, OBR implementations are being deployed and are creating volatile and uncertain billing situations for service providers. In a competitive market with tight margins, this can have serious consequences and taking steps to validate calls is becoming necessary,” said Tim Ward, VP of Number Information Services at XConnect. “What we’re delivering for Springboard is simplicity and flexibility and directly enabling their customers to benefit from secure and trusted OBR validation and we’re excited to continue to work closely with the team moving forward.”

Springboard provides a business intelligence platform that includes revenue assurance, rate management, billing and GP, switch management, DID management, and traffic and routing analysis for Tier 1 telcos, carriers and service providers across the globe. This latest announcement follows their partnership with Cataleya, a global real-time communications software provider.

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